Privacy Policy
Effective Date: 09/26/2024
At RetroCare, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about our users when they visit our website, www.RetroCare.com (the “Website”), and engage with our services. By using the Website, you consent to the data practices described in this Privacy Policy.
1. Information We Collect
Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as any additional terms or policies referenced herein.
a. Information You Provide Directly:
- Contact Information: We collect personal information such as your name, email address, phone number, and any other information you choose to provide when you fill out forms on our Website, sign up for services, or communicate with us.
- Account Information: When you register for an account, we may collect additional information, such as a username, password, and facility details.
b. Information Collected Automatically:
- Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your experience on our Website. These technologies may collect information about your browsing behavior, IP address, device type, and browser type.
c. Third-Party Information:
- We may receive personal information from third parties, such as business partners or service providers, that helps us deliver and improve our services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To provide, operate, and maintain our claims recovery and denial management services.
- Communication: To respond to your inquiries, send service-related information, and provide customer support.
- Improving Our Services: To analyze usage trends, enhance the functionality of our Website, and improve our services.
- Marketing: To send you promotional materials and updates about our services, where legally permissible.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with vendors, consultants, and other service providers who need access to such information to perform tasks on our behalf.
- Legal Compliance: We may disclose your information if required by law, legal process, or government request, or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or other corporate transaction, your information may be transferred as part of the business assets.
4. Your Rights and Choices
You have several rights regarding your personal information:
- Access and Correction: You may request access to the personal information we hold about you and ask that we update or correct it.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails we send or by contacting us directly.
- Data Deletion: You may request that we delete your personal information, subject to certain legal obligations we may have to retain some data.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online service is completely secure, and we cannot guarantee the absolute security of your information.
6. Data Retention
We retain your personal information only as long as is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
RetroCare
185 RT. 70 Suite 101
Lakewood, NJ 08701
(718) 689-5533
info@retrocareny.com