Terms of Service

Effective Date: 09/26/2024

Welcome to RetroCare.com (the “Website”). By accessing or using this Website, you agree to comply with and be bound by the following terms and conditions of use, which govern RetroCare’s relationship with you in relation to this Website. If you do not agree to these terms, please do not use the Website.

1. Acceptance of Terms

By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as any additional terms or policies referenced herein.

2. Changes to the Terms

We reserve the right to modify these Terms of Service at any time. Your continued use of the Website after any changes are made will constitute your acceptance of the new Terms of Service.

3. Services

RetroCare specializes in medical claims recovery services, denial management, and audit and analysis services. By using our services, you agree to the following:

  • You will provide all necessary documentation and access required for us to conduct claims recovery or any other service you request.
  • You understand that we work on a case-by-case basis, and outcomes vary depending on the nature of each claim.
  • RetroCare does not guarantee specific recovery results but commits to using best practices to maximize your recovery.

4. User Responsibilities

By using our Website and services, you agree to:

  • Provide accurate and complete information when registering for an account or using our services.
  • Maintain the confidentiality of your login credentials and notify us immediately of any unauthorized use.
  • Not engage in any illegal or harmful activities through the Website.

5. Privacy

Your use of the Website is subject to our Privacy Policy, which explains how we collect, use, and share your information. Please review the Privacy Policy for more details.

6. Intellectual Property

All content, logos, trademarks, and materials on this Website are owned by or licensed to RetroCare. You may not reproduce, distribute, or otherwise exploit any of the content without prior written consent from RetroCare.

7. Disclaimer of Warranties

This Website and all content are provided “as is” without warranties of any kind, either express or implied. RetroCare does not warrant that the Website will be available at all times or free of errors, viruses, or other harmful components.

8. Limitation of Liability

In no event shall RetroCare be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of or the inability to use the Website or services, even if RetroCare has been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify and hold RetroCare harmless from any claims, damages, losses, liabilities, and expenses arising from your use of the Website or services, your violation of these Terms, or your violation of any rights of a third party.

10. Termination

RetroCare reserves the right to terminate or suspend your account or access to the Website at its sole discretion, without prior notice, for conduct that RetroCare believes violates these Terms or is harmful to other users or the business of RetroCare.

11. Governing Law

These Terms of Service are governed by the laws of the State of New Jersey, United States, without regard to conflict of law principles.

12. Contact Information

If you have any questions or concerns about these Terms of Service, you can contact us at:

RetroCare
185 RT. 70 Suite 101
Lakewood, NJ 08701
(718) 689-5533
info@retrocareny.com